OK, here’s a weird one that we have seen recently, but the good news is that it is easily solved. If you download one of our PowerPoint poster templates, it goes on your hard drive as a .zip file, and if you try to unzip it, you get a folder of junk. This happens if you are using Internet Explorer version 7 or 8.

There’s an easy fix- just change the file extension to .pptx, and you’ll have your template file good to go.

The reason is that pptx files use zip technology to compress the file. The old IE programs see that it’s a zip compressed file and decide to change the extension. You can actually disable this in IE, here’s a link to a site telling you how.

And by the way, you people out there that are still using an 8 year old version of IE, get with it!